Shipping & Returns

Shipping Policy

It is important by clarifying that your order process times will be separate from the shipping times when you reach checkout

All orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.

**Shipping is calculated by USPS**

If by any chance we have any delays due to a high volume of orders or any postal service problems we would like to apologize in advance and know that we will be trying our best to get your shipment fast and safe! However, please keep in mind that somethings are outside of our control.

Shipping rates will be calculated and displayed at checkout

***Free shipping for orders over $100***

This will be applying for both Local and International Shipping

Return & Exchange Policy

If you're looking to return or exchange your order for whatever reason, we're happy to help! We offer returns or exchanges within 30 days of purchase. You will be more than welcome to return your product for store credit, a different product, or a refund.

We accept returns, exchange, or refunds only if the item is unused and in its original condition, and we will refund the full amount minus the shipping costs for the return.

Please note the following exceptions to our return and refund policy:

Discounted items are final
Returned items must have tags still on
Returned items must have no visible signs of wear or use

Additional Information:

It would take approximately 5 to 7 business days for you to receive your refund, replacement product, or store credit
Any shipping fees, the customer will need to pay
We are not responsible for any lost or stolen packages

***Any swimsuits, bodysuits or lingerie will be final sale and will not be able to be returned or exchange***

If you have any questions or concerns please feel free to reach out at TaniaRomero@princesallc.com